Empire96 Player Safety

Responsible Gambling Policy

Empire96 believes gaming should always be enjoyable, controlled, and treated as entertainment only. We are committed to supporting responsible gambling and helping players maintain control over their gaming activity.

1. Entertainment Only

Empire96 is designed for entertainment purposes only.

Players should only gamble with money they can afford to lose and should never treat gambling as a way to make money or solve financial problems.

We encourage all players to:

  • Set a budget before playing
  • Decide how much time to spend
  • Take regular breaks
  • Avoid chasing losses
  • Never borrow money to gamble

2. Stay in Control

To help stay in control, Empire96 recommends that players:

  • Only use spare funds for gaming
  • Set daily, weekly, or monthly spending limits
  • Keep track of time and money spent
  • Stop playing if gambling is no longer enjoyable
  • Avoid playing when stressed, upset, tired, or under the influence of alcohol or drugs

3. Signs of Problem Gambling

You may need support if you:

  • Gamble more than you can afford
  • Feel pressure to win back losses
  • Hide your gambling from family or friends
  • Borrow money to gamble
  • Feel anxious, stressed, or guilty about gambling
  • Find it difficult to stop or reduce your gambling
  • Let gambling affect your work, study, relationships, or finances

Recognising the signs early can help prevent more serious problems.

4. Deposit Limits & Account Controls

Empire96 may offer tools that help players manage their activity, including:

  • Deposit limits
  • Loss limits
  • Session reminders
  • Cooling-off periods
  • Temporary account suspension
  • Permanent self-exclusion

Players may request these tools at any time by contacting Empire96 Customer Support.

5. Self-Exclusion

If you feel you need to take a break from gambling, you may request self-exclusion.

During a self-exclusion period:

  • You will not be able to access your account
  • Deposits and gameplay will be blocked
  • Promotional messages may be stopped

Empire96 may also suspend or close an account if we believe gambling activity may be harmful.

6. Protection of Minors

Empire96 strictly prohibits anyone under the age of 18, or the legal gambling age in their jurisdiction, from using the platform.

We recommend that parents and guardians:

  • Keep passwords private
  • Use device security and parental controls
  • Supervise internet access where appropriate

Empire96 reserves the right to request age verification at any time.

7. Confidential Support

If you believe gambling is becoming a problem, please seek help as early as possible.

Empire96 encourages players to speak with trusted family members, friends, or professional support services.

For players in Australia, support may be available from:

  • Gambling Help Online
  • National Gambling

These services provide free and confidential support.

8. Our Commitment

Empire96 is committed to:

  • Promoting safe and responsible gaming
  • Preventing underage gambling
  • Monitoring for unusual or harmful gambling behaviour
  • Supporting players who may need assistance
  • Maintaining a secure and trusted environment for all members

9. Contact Us

If you would like to set limits, request self-exclusion, or ask about responsible gambling, please contact Empire96 Customer Support.

  • 24/7 Live Chat Support
  • Official Support Email
  • Trusted Member of 96group.com