Welcome to Empire96. By registering, accessing, or using the Empire96 website, mobile website, application, or any related service, you agree to comply with the following Terms & Conditions. Please read these Terms carefully before using the platform.
1.1 Empire96 is an online entertainment platform operated as a member of 96group.com.
1.2 By creating an account, you confirm that:
1.3 Empire96 reserves the right to amend, suspend, or terminate any part of the website, games, promotions, or these Terms & Conditions at any time without prior notice.
1.4 Continued use of the platform after any changes means you accept the updated Terms & Conditions.
2.1 Only one account is permitted per person, household, IP address, device, payment method, or registered identity.
2.2 Multiple accounts, duplicate accounts, or accounts created to abuse bonuses or promotions are strictly prohibited.
2.3 Empire96 may suspend or close any duplicate or related accounts and void any winnings, bonuses, or balances connected to such accounts.
2.4 You are responsible for keeping your username, password, OTP, and account information secure.
2.5 Empire96 is not responsible for losses caused by unauthorized access resulting from your failure to protect your login details.
2.6 Accounts must be registered using the player's real name and real payment information. False or misleading information may result in account suspension.
3.1 Empire96 reserves the right to request identity verification at any time.
3.2 Verification may include, but is not limited to:
3.3 All documents must belong to the account holder.
3.4 Until verification is completed, Empire96 may restrict deposits or withdrawals, suspend promotions, or temporarily freeze the account.
3.5 Failure to provide requested documents within the required period may result in permanent account closure and cancellation of funds.
4.1 Players may only deposit using payment methods registered in their own name.
4.2 Third-party deposits are strictly prohibited.
4.3 Empire96 is not responsible for delays caused by banks, payment providers, blockchain networks, or incorrect account details.
4.4 Deposited funds must be used for gameplay. Deposits made only for transfer, abuse, or money laundering purposes are prohibited.
4.5 Empire96 reserves the right to request additional turnover before allowing withdrawal of deposits where little or no gameplay has occurred.
5.1 Withdrawals may only be made to a payment method or bank account registered in the player's own name.
5.2 Before a withdrawal is approved, Empire96 may require completed identity verification, full completion of bonus wagering requirements, and confirmation that all games and bets are settled.
5.3 Withdrawal processing times may vary depending on payment provider, bank, or verification status.
5.4 Empire96 reserves the right to delay, reverse, reject, or cancel withdrawals if fraud, suspicious activity, bonus abuse, multiple accounts, false information, or other Terms violations are detected.
5.5 If a player deposits and immediately requests withdrawal without reasonable gameplay, Empire96 may apply a minimum turnover requirement or administration fee.
6.1 All bonuses, free credits, cashback, rebates, VIP rewards, and promotions are subject to separate promotion terms.
6.2 Unless otherwise stated:
6.3 Empire96 reserves the right to cancel bonuses, winnings, or promotions if abuse, manipulation, irregular play, multiple accounts, or wagering avoidance is detected.
6.4 Standard bonus restrictions may include minimum deposit, maximum bonus amount, wagering or turnover requirements, maximum withdrawal limits, eligible games or providers only, and claim period or expiry time.
6.5 Free credit, no-deposit credit, referral credit, cashback, or gift bonuses may have a maximum withdrawal amount.
6.6 Unless otherwise stated, promotional credits expire if not used within the specified period.
7.1 The following activities are considered bonus abuse or irregular play:
7.2 If such activity is detected, Empire96 may void bets and winnings, remove bonuses or balances, permanently close the account, or restrict future access to the platform.
8.1 All game results are determined by the official game providers and their systems.
8.2 In the event of a discrepancy between the displayed result and the game provider's server result, the provider's server result shall be final.
8.3 If a game is interrupted because of technical problems, internet disconnection, device failure, or provider maintenance, the game result will remain as recorded by the game provider.
8.4 Empire96 is not responsible for losses caused by internet issues, device malfunction, user error, or third-party service interruptions.
9.1 Players may not use Empire96 for fraud, money laundering, chargebacks, illegal activity, use of bots, scripts, automated systems, or harassment of staff or other players.
9.2 Empire96 may suspend, investigate, or permanently close any account involved in prohibited activity.
10.1 An account may be considered inactive if there is no login or gameplay for 12 consecutive months.
10.2 Empire96 reserves the right to suspend or archive inactive accounts.
10.3 Players may contact customer support to reactivate an account, subject to verification.
11.1 Empire96 promotes responsible gaming as entertainment only.
11.2 Players should only gamble with funds they can afford to lose.
11.3 If you feel you may have a gambling problem, please seek assistance and contact customer support to request limits, suspension, or self-exclusion.
11.4 Empire96 reserves the right to suspend or close any account for responsible gaming reasons.
12.1 Empire96 collects and stores personal information only for account management, security, verification, legal compliance, and service improvement.
12.2 Empire96 will not sell or disclose personal information except where required by law, payment providers, fraud prevention, or platform security.
12.3 By using Empire96, you agree to the collection and use of your information in accordance with the Privacy Policy.
13.1 Empire96 is provided on an "as available" basis.
13.2 Empire96 does not guarantee uninterrupted or error-free access.
13.3 Empire96 shall not be liable for technical failures, provider outages, internet interruptions, loss of data, or indirect or consequential losses.
13.4 The maximum liability of Empire96 shall not exceed the total amount deposited by the player within the previous 30 days.
14.1 Empire96 reserves the right to make the final decision regarding bonus disputes, promotion eligibility, account verification, withdrawal approval, and violation of these Terms.
14.2 All decisions made by Empire96 are final.
If you have any questions regarding these Terms & Conditions, please contact Empire96 Customer Support.